Overview Using merge tags on Airbnb can be an amazing tool and vital to the success of your guest messaging. They are simply placeholders for important information within a reservation that can be automatically populated into a message for each unique reservation....
Superhost articles:
Hosting tips
Is Airbnb better than Vrbo?
Overview Is Airbnb better than Vrbo? From my experience… YES. Airbnb is a better short-term hosting platform than Vrbo, especially for new hosts. The main reasons are the general ease of use and setting up a listing, the commission structure, and host support. There...
Using quick replies on Airbnb
Overview Using quick replies on Airbnb makes lengthy communication… well… quick. They’re a great tool to expedite the response to frequent questions that don’t always need to be relayed to every guest. Maybe a list of restaurants? Local breweries? Hiking trails? Not...
Can I charge my guest for damages?
Overview If there’s one undeniable truth about short-term hosting, it's that something will eventually go wrong. The issues are often minor, but scuffed walls, spilled drinks, and dirty carpets happen occasionally. If the problems are more than normal wear and tear,...
Should I ask my guests for a review?
Overview As an Airbnb host, getting reviews from guests is an important part of building a successful rental business. The social proof of others having a good experience goes a long way in securing future bookings. Reviews can help boost your visibility on the...
Should I turn on instant booking?
Overview Instant Booking allows guests to book a rental instantly without having to wait for the host’s approval. As a first-time host, turning on Instant Booking might feel a bit scary. The thought of strangers being able to book your rental without prior approval...
What is a Superhost on Airbnb?
Superhosts: The best in hospitality What is a Superhost on Airbnb? The Superhost designation is a status given to the best hosts who consistently provide exceptional experiences for their guests. These top-tier performers get elevated placement in the search results...
Using scheduled messages on Airbnb
Overview Scheduled messages on Airbnb are a godsend! Unlike quick replies, automating your communication allows you to get the right information to your guests at the right time. The main scheduled messages I use are a booking confirmation, pre-arrival, departure, and...
Hi, I'm Cody
Visiting our rental in Costa Rica
I’m a passionate hospitality professional who enjoys all things adventure. My goal with this website is to share the knowledge I have with people who want to become the best hosts on Airbnb. The foundation of my framework has developed through years in the hospitality industry. You can read more about me here.