Superhost articles:
Templates

Airbnb review request template

Overview Let’s make one thing clear from the start... there is no shame in asking your guest to leave a nice review. The hard part is tastefully asking for it, especially if there was an issue during their stay or they damaged your rental unit. The review request...

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Airbnb welcome message template

Overview Looking for an Airbnb welcome message template? Let’s go! Any communication with your guest should be friendly, personal, and easy to understand. Just like your cancelation policy, the information in your Airbnb welcome message should reflect the specifics of...

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Airbnb reminder message template

Overview The Airbnb reminder template should be the second scheduled message in the guest communication lifecycle. If you haven’t seen my welcome message template, start there because that one should go out first. I like to send this message a day or two before...

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Hi, I'm Cody

Cody Traxler

Visiting our rental in Costa Rica

I’m a passionate hospitality professional who enjoys all things adventure. My goal with this website is to share the knowledge I have with people who want to become the best hosts on Airbnb. The foundation of my framework has developed through years in the hospitality industry. You can read more about me here.

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Featured Articles

Can I charge my guest for damages?

Overview If there’s one undeniable truth about short-term hosting, it's that something will eventually go wrong. The issues are often minor, but scuffed walls, spilled drinks, and dirty carpets happen occasionally. If the problems are more than normal wear and tear,...

Airbnb review request template

Overview Let’s make one thing clear from the start... there is no shame in asking your guest to leave a nice review. The hard part is tastefully asking for it, especially if there was an issue during their stay or they damaged your rental unit. The review request...

Airbnb welcome message template

Here’s my Airbnb welcome message template. Our listing does not accept same or next day bookings, so I’ve provided some important…

Airbnb cancelation policies explained

Overview What is the best Airbnb cancelation policy? Sadly, there’s no correct answer to that question. Is your rental in a remote destination with few last-minute rentals? Or is it in a major city near an airport with a high potential for same-day reservations? The...

Should I turn on instant booking?

Overview Instant Booking allows guests to book a rental instantly without having to wait for the host’s approval. As a first-time host, turning on Instant Booking might feel a bit scary. The thought of strangers being able to book your rental without prior approval...

What is a Superhost on Airbnb?

Superhosts: The best in hospitality What is a Superhost on Airbnb? The Superhost designation is a status given to the best hosts who consistently provide exceptional experiences for their guests. These top-tier performers get elevated placement in the search results...

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